I have professional experience as a Chat Support and Voice Call Customer Service Representative, where I handled customer inquiries, resolved issues efficiently, and maintained clear and friendly communication across multiple channels.
I also worked as a Construction Project Manager, responsible for client coordination, scheduling, documentation, progress monitoring, and daily site operations. This role strengthened my organizational skills, attention to detail, and ability to manage tasks under pressure.
With a strong background in both customer service and project management, I am highly adaptable, reliable, and comfortable working in fast-paced environments while ensuring quality communication and results.
