I have experience working in both customer service and healthcare collections, where I've supported patients with billing questions, payment arrangements, and insurance claim processing. My background includes handling hospital accounts, resubmitting insurance information, and making sure claims are accurate and complete. I focus on being patient, understanding, and professional when working with customers and patients, and I always aim to provide clear communication and reliable support. I'm organized, detail-oriented, and committed to helping both the company and the people I serve.