Hi there! I have solid experience working as a Healthcare Virtual Assistant, where I handled scheduling and rescheduling of initial and follow-up appointments for patients on behalf of my previous client. This role helped me become highly skilled in managing multiple EMR/EHR booking systems simultaneously—typically two to three at a time. I also coordinated patient appointments through Zocdoc.
Additionally, I worked as a medical scribe using AI-assisted tools, carefully reviewing and verifying all notes before uploading them to the EMR/EHR system. I was also responsible for submitting prior authorizations for medications required by patients. To ensure quality patient care and maintain good rapport, I frequently followed up with patients to monitor their progress with treatment plans and provided timely updates to my client.
