Experienced with manual software testing. This includes writing test cases and test scenarios, as well as reporting bugs and issues clearly to ensure and maintain software quality. During my internship, I helped with software installation, troubleshooting computers and other devices, encoding and organizing data, and supporting updates on a web-based system. Knowledgeable with tools such as Microsoft Office applications, Google Workspace, and basic front-end web development. Willing to learn other skills, dependable in carrying out any assigned task, and can provide technical assistance to the team in any business environment.