I’m an Operations and Administrative Support professional with 3+ years of experience helping remote businesses stay organized, efficient, and on track.
I handle day-to-day operations, CRM management, executive support, documentation, research, vendor coordination, inventory tracking, and workflow management. I’m comfortable working independently, managing multiple priorities, following up on tasks, and building systems that make recurring work easier and more organized.
I have experience supporting leadership, maintaining CRM databases, creating SOPs and trackers, coordinating meetings and schedules, managing business communications, conducting company research, and handling administrative finance and payroll tasks.
TOOLS & SOFTWARE
CRM & Business Systems:
Zoho CRM, HubSpot, Airtable, Notion, Grata, DealsX, Klaviyo
E-Commerce & Research:
Shopify, -----------
Finance & Payroll:
Gusto, Xero
Productivity:
Google Workspace, Microsoft Office, Google Drive, Dropbox, OneDrive
Communication & Scheduling:
Slack, Zoom, Microsoft Teams, Google Meet, -----------, Calendly
Other:
Loom, Canva, CapCut, Grammarly, ChatGPT, Google Gemini
WHAT I CAN HELP WITH
- Operations and administrative support
- Executive and calendar support
- CRM management and data cleanup
- Data entry and database management
- SOP and process documentation
- Workflow and tracker creation
- Email and follow-up management
- Meeting coordination and notes
- Company and market research
- Lead research and prospecting
- Vendor and supplier coordination
- Inventory and procurement tracking
- Shopify administration
- Expense and transaction tracking
- Payroll administration support
- File organization and documentation
- General virtual assistance
WHY WORK WITH ME
I’m organized, detail-oriented, proactive, and comfortable taking ownership of tasks without needing constant supervision. I focus on keeping things documented, following through on commitments, and making sure important tasks don’t fall through the cracks.
I’m also comfortable learning new tools and adapting to different workflows and business processes.