Experienced Virtual Assistant with a strong background in back-office operations and fraud investigation Proven focus on accuracy, attention to detail, and data confidentiality Former Back Office Fraud Analyst at Alorica Teleservices Reviewed, verified, and entered sensitive transaction and customer data into internal systems. Ensured strict compliance with data integrity and security standards Worked efficiently under tight deadlines while maintaining high accuracy Identified data inconsistencies to support effective fraud detection Proficient in Excel, Google Sheets, and case management platforms Organized records and streamlined workflows for improved efficiency Highly capable of handling repetitive tasks without losing focus Strong ability to balance speed and accuracy Adaptable and quick to learn new tools, systems, and processes Motivated to contribute to team success by ensuring reliable and accurate data
