Operations professional with hands-on experience supporting logistics and customer-facing workflows in a fast-paced 3PL environment. I have coordinated B2B and B2C order fulfillment, monitored shipment lifecycles, communicated with third-party carriers, and ensured accurate tracking, inventory monitoring, and invoice processing across multiple client accounts.
I’m known for being organized, responsive, and detail-oriented—handling high-volume client communication while maintaining SLA standards and operational accuracy. My background in both logistics operations and technical support allows me to resolve issues efficiently while delivering clear, professional communication.
I thrive in remote and distributed work environments where accountability, reliability, and strong written communication are essential.