Goal-driven and tech-savvy e-commerce professional with over 5 years of experience in Shopify, ClickBank, Buygoods, and CRM tools like Zendesk, Gorgias, and Freshdesk. Skilled in customer support, subscription management, and order processing with proven leadership experience as a Team Leader managing support teams for multiple e-commerce brands. Strong background in creating workflows, training agents, and ensuring excellent customer service in fast-paced digital environments.