I’m a results-driven Remote Professional with proven experience in customer service, after-sales support, appointment setting, and social media management. I help businesses improve customer satisfaction, increase conversions, and maintain a strong online presence.
With hands-on experience as a High-Ticket Chat Appointment Setter, I specialize in qualifying leads, nurturing prospects, and booking appointments using tools like GoHighLevel (GHL) and ManyChat. I understand how to turn conversations into conversions while maintaining a professional and engaging tone.
In my after-sales and social media role, I managed platforms such as Google Business, Trustpilot, and Facebook—responding to reviews, protecting brand reputation, and identifying customer feedback trends to improve business processes.
My background in voice customer service for U.S.-based clients strengthened my communication skills, problem-solving ability, and CRM management. I consistently met KPIs in response time, resolution, and customer satisfaction.
What I can help you with:
• Customer Support (Email, Chat, and Voice)
• After-Sales Support & Customer Retention
• Appointment Setting & Lead Qualification
• Social Media Management & Moderation
• Review Management (Google, Trustpilot, Websites)
• CRM Management (GoHighLevel, Freshdesk, ManyChat)
• Calendar & Inbox Management
• Data Entry & Administrative Support
Tools I use:
GoHighLevel (GHL), ManyChat, Freshdesk, Freshchat, Canva, CapCut, Hootsuite, Zoom, Google Workspace, Microsoft Office
I’m detail-oriented, reliable, and committed to delivering high-quality work. If you're looking for someone who can support your customers, manage your online presence, and help grow your business—let’s connect!
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