A strong customer support professional and manager with over 8 years of working experience, specializing in handling upcoming luxury brands and start-ups within the E-commerce industry using tools such as Gorgias, Shopify, and other common e-commerce platforms.
Equipped and developed strong skills and knowledge to provide exceptional customer service, through quick problem-solving skills, efficient and concise communication, and a deep understanding of online shopping processes, enabling to build strong customer relationships and contribute to overall business growth. Dedicated to delivering high-quality service and continuously improving customer satisfaction in the dynamic e-commerce environment.
