I am a dedicated Behavioral Health Operations Assistant with strong experience in scheduling, managing daily follow-up phone calls, and providing front office support. In this role, I served as the first point of contact for clients, ensuring clear communication, timely responses, and a smooth flow of operations. My background in healthcare operations has trained me to handle sensitive information with professionalism while maintaining an organized and efficient workflow.
Alongside my administrative work, I also supported the company’s social media presence as a part-time Social Media Coordinator. I created and scheduled content, monitored engagement, and responded to online inquiries to strengthen the brand’s visibility. This allowed me to balance both operational and digital responsibilities, showcasing my adaptability and ability to manage diverse tasks effectively.
I am detail-oriented, reliable, and highly organized, with proven skills in client communication, scheduling systems, and digital tools such as Canva, Google Workspace, and Trello. Whether assisting clients, coordinating operations, or managing social media, I thrive in roles that require efficiency, clear communication, and a positive client experience.
