I am a Medical Virtual Assistant and Administrative Professional with 2 years of experience supporting healthcare providers and over 10 years of BPO experience in customer service. My background combines medical administrative assistance with strong call handling and client support skills, making me well-equipped to provide reliable and efficient support for both medical practices and business owners.
** Core Skills & Expertise**
-Patient scheduling, appointment reminders, and calendar management
-Insurance verification and prior authorizations
-EHR/EMR management (Practice Fusion, AdvancedMD, and other platforms)
-HIPAA compliance and handling of confidential patient information
-Prescription order entry and coordination with pharmacies
-Customer service, inbound/outbound call handling, and email/chat support
-Administrative tasks: data entry, reporting, and documentation
-Proficient in Microsoft Office, Google Workspace, Zoom, and Microsoft Teams
** What I Offer**
-Strong communication skills and excellent English proficiency
-Ability to handle sensitive medical and business data with professionalism
-Organized, detail-oriented, and able to work independently with minimal supervision
-Proven track record of delivering high-quality support to US-based clients
-Flexible and adaptable to different workflows, tools, and time zones
With my unique mix of 2 years in medical virtual assistance and 10+ years in customer service, I can support your practice or business by ensuring smooth operations, excellent patient experience, and efficient administrative processes.
I am seeking a part-time or full-time virtual assistant role where I can contribute my skills, grow with the team, and provide value to your organization.
