2 years of experience as an Insurance Eligibility and Claims Specialist for a US-based Dental Insurance company.
As an Insurance Eligibility and Claims Specialist, my task includes catering to inbound calls from policyholders, healthcare providers, and other insurance companies regarding a patient's Breakdown of Coverage( Insurance Verification) and approved/denied claim details( Claim Review).
Skill set and Expertise:
Knowledgeable about Dental Insurance, including ADA codes. Dental Insurance breakdown, Assess Dental Insurance Claims, HIPAA Compliant, Dental insurance credentialing, Follow-up claims, Detail-oriented and organised, Uploading completed insurance verification forms. Maintain accuracy on patient insurance records, Proficient with data entry. Explaining insurance benefits to patients, Customer Care, Data Entry, Online Research.