During my tenure at Accenture Philippines as a Service Desk Technical Support, I developed strong troubleshooting skills while resolving hardware and software issues, assisting with network connectivity problems, remote support assistance, printer issues, managing tickets and supporting Microsoft Office 365 and Active Directory environments. My ability to deliver efficient technical solutions while maintaining professionalism in high-pressure scenarios has been a key strength in my previous roles. I have developed my technical, communication and multitasking skills on my previous experience.
