With 7 years of experience in customer support and virtual assistance, I’ve built my career around helping people solve problems and making their lives easier.
I spent 4 years at DoorDash supporting customers through phone, email, and live chat, using tools like Salesforce, Amazon Connect, Five9, Dispatch, and Nimda to resolve issues quickly and keep satisfaction high.
For the past 3 years, I’ve been a Virtual Assistant at Yohana, where I assist clients with everything from research and scheduling to travel planning, reservations, vendor sourcing, and even thoughtful gift recommendations.
I take pride in being adaptable, organized, and resourceful—whether I’m handling complex support cases or coordinating personal tasks. At the end of the day, my goal is simple: to provide reliable support that creates smooth, stress-free experiences for the people I work with.
