I am a dedicated and hardworking Ecommerce Virtual Assistant with experience in Shopify Product Listing, Customer Support, and Store Management. I have worked with multiple Shopify fashion and ecommerce stores, helping business owners maintain accurate product catalogs, improve store organization, and deliver excellent customer experiences.
My experience includes creating and optimizing product titles, descriptions, collections, tags, product types, templates, URLs, metafields, pricing, colors, and size variants. I also manage product image optimization, ensuring images meet ecommerce standards, including proper sizing, formatting, and high-resolution requirements.
In addition to product listing, I have experience handling customer support through email platforms such as Gorgias, Freshdesk, Reamaze, Zendesk, and Gmail. I assist customers with order inquiries, tracking requests, refunds, replacements, and general account concerns while maintaining a professional and customer-focused approach.
I am detail-oriented, organized, and committed to delivering high-quality work. I utilize Shopify, Canva, Google Sheets, ChatGPT, Gemini, Grok, and Claude to streamline workflows, improve efficiency, and support the growth of ecommerce businesses.
Skills
• Shopify Product Listing
• Ecommerce Virtual Assistance
• Customer Support
• Shopify Store Management
• Product Title & Description Optimization
• Collection Management
• Product Categorization
• Metafields & Variants
• Email Management
• Order Processing
• Refund & Escalation Handling
• Image Optimization
• Administrative Support
• Data Entry
• SEO Product Optimization
Contact Information
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