Assisting customers on how to get them onboard by giving them guidelines, and set an appointment with our founder.
- Ability to explain the concepts of the system and providing effective solutions either in writing or screen recording video.
-Maintaining regular client check-ins
-Performing system testing to identify potential problems
-Updating diagnosed issues list, and directly informing its status to the client who reported it.
-Inform developers immediately of the issues arise, especially if it’s high priority level
-Listing down and update the client’s suggested system features
