Operations and Logistics professional with over 10 years of experience across import operations, procurement, customer service, reporting, and business operations. Specialized in import and logistics operations for the past seven years, with strong experience in end-to-end shipment coordination, inbound shipment monitoring, freight coordination, supplier management, and inventory control.
Experienced in coordinating with overseas and local suppliers, freight forwarders, transport providers, 3PL warehouse partners, and internal teams to ensure accurate and timely shipments and deliveries. Skilled in import documentation, order management, invoice processing, reporting, and maintaining accurate operational records.
Proficient in ERP, CRM, and inventory systems including Cin7 Core, Xero, CargoWise, 1-Stop, Salesforce, and MYOB. Known for being detail-oriented, adaptable, proactive, and a reliable problem solver, with experience supporting procurement, improving workflows, training tea-----------mbers, and collaborating across Sales, Finance, Purchasing, Warehouse, and Operations teams.