Customer Support and Virtual Assistant with 3+ years of experience supporting US and EU-based clients with high-quality customer service and virtual assistance. Knowledgeable with administrative tasks, email and calendar management, scheduling, data entry, and research. Proficient in Google Workspace, Microsoft Office 365, CRM platforms, and AI tools. Consistently maintained Inbox Zero across e-commerce accounts handling 100+ daily emails. Known for proactive communication, attention to detail, and seamless cross-timezone scheduling.