Results-driven professional with over 7 years of BPO experience in customer service,
sales, and technical support across calls, chats, and emails, both in remote and
office-based environments. Proven ability to deliver excellent customer experiences,
resolve complex issues, and achieve performance targets. Also an experienced
outbound educator, skilled in designing and facilitating outdoor learning programs,
team-building activities, and adventure-based experiences that foster leadership,
resilience, collaboration, and personal growth