I am highly skilled, with over 10 years of experience in the fields of Business Operations and Digital Marketing. With my entrepreneurial mindset, I am passionate about business growth. I have extensive experience in executive assistance, sales and marketing, business operations, project coordination, CRM & website administration, customer relations, inventory bookkeeping, digital business management, social media, and content planning. Proven ability to optimize workflows, streamline operations, and provide high-level support that enhances efficiency, productivity, and organizational growth.
I am technically proficient and skilled in data analytics and digital metrics, as well as developing and managing both physical stores and supporting business owners online.
My skills include, but are not limited to, the following:
Executive & Administrative Support - Executive Assistance • Client & Vendor Communication • Office Administration • Data & File Management • Customer Support • Business Correspondence
Branding - Creating and implementing innovations in technology and strategies in both sales and marketing
Production Management - Implementing systems to maximize production and resources
Business Management - Managing eCommerce websites
Digital Marketing Strategy & Management - Graphic Design • Video Editing • Content Research, Creation & Management • Social Media Management • Email Marketing (HTML Email Campaign Design) • Integration of HTML designs on Mailchimp • Content Writing & Blogging • Online Engagement • Digital Communication • Web Research • Marketing Assistance • Brand Support
Bookkeeping - QuickBooks POS • Inventory Management
Zoho One Specialist - Managing multiple applications within the Zoho ecosystem
Operations & Project Management - Project Coordination • Operations Support • Workflow Optimization • Process Improvement • Business Operations • Organizational Management • Cross-Functional Coordination
CRM & Business Systems - Skilled in CRM management, automation support, customer engagement, and business process organization
Website & E-Commerce Administration - WordPress Management • Magento Management • Website Content Updates • Online Store Administration • E-Commerce Support • Basic HTML • Web Administration • Digital Platform Management
Human Resources & Recruitment Support - Identifying talent needed based on project requirements, communicating with candidates, and conducting initial interviews
