Registered Nurse with over nine years of experience in healthcare benefits administration, ICD-10 coding, and medical transcription. Demonstrated career progression from Benefits Staff to Team Leader, with expertise in managing PhilHealth claims, audits, and compliance while ensuring patient satisfaction. Recently completed Medical Virtual Assistant training, gaining skills in appointment scheduling, live scribing, transcription, and HIPAA compliance. Highly organized, detail-oriented, and adaptable, with strong communication and leadership abilities to deliver accurate, efficient, and patient-centered support in both clinical and virtual healthcare settings.
