I am a versatile Virtual Assistant specializing in Shopify and eCommerce store management, with a strong background in email management, application testing, and customer support. With experience in IT support and software quality engineering, I bring a detail-oriented and analytical approach to handling tasks such as product listing, inventory tracking, order fulfillment, and customer communications.
Beyond eCommerce, I am proficient in email and calendar management, ensuring smooth workflows and timely responses for business owners. My technical expertise includes application testing, automation tools, and CRM systems (Salesforce, ServiceNow), which allows me to adapt quickly to new platforms and streamline processes.
Additionally, I have hands-on experience with CAD and SketchUp, giving me an edge in handling design-related tasks when needed. Known for my adaptability, problem-solving, and strong communication skills, I aim to support businesses in growing their online presence while ensuring efficient daily operations.
