Motivated and resourceful customer service professional with over 7 years of combined experience in customer support and team leadership. Skilled in handling international clients, managing multi-currency transactions, and delivering high-quality service in fast-paced environments. Recognized for strong problem-solving, active listening, and conflict resolution skills, with a consistent track record of meeting and exceeding performance metrics. Adept at fostering teamwork, maintaining professionalism, and ensuring customer satisfaction through empathy and effective communication.
