A goal-oriented, customer service-oriented professional with extensive experience in banking and finance. Holds a BSBA degree majoring in Banking and Finance.
Demonstrated expertise in branch operations, customer service, and compliance with banking policies and procedures.
Technologically proficient, skilled in Microsoft Office applications, and experienced in using banking systems such as AML Base60, Oracle Flexcube, and Integrated Customer Data Bank, XERO and QUICKBOOKs.
Held progressive roles at Philippine Savings Bank (PSBANK) for 17 years, including:
*3 years - Customer Associate teller
*9 years - CSA New Accounts
*5 years - Junior assistant Manager - Branch Service and Control Officer
-Expert in branch operations, compliance and client relations.
Previous work includes day-to-day bank operations, cash handling, AML Compliance, managing branch income and expenses, customers bank account reconciliation, product cross-selling and loan documentation
-With XERO Advisor Certification
-With Quickbooks Online ProAdvisor Certification
