Versatile Customer Experience and Operations Specialist with 8+ years of expertise in customer service, technical support, reservations, eCommerce operations, and recruitment. Proven ability to deliver exceptional client support, resolve complex escalations, and manage end-to-end service processes across diverse industries including travel, BPO, and eCommerce. Skilled at handling high-pressure situations, coordinating with cross-functional teams, and ensuring seamless service delivery. Adept at building long-term client relationships, driving customer satisfaction, and contributing to organizational growth.