I am an experienced Human Resources professional with a strong background in both Recruitment and Employee Relations, complemented by solid exposure to the full spectrum of HR functions. Throughout my career, I have successfully managed end-to-end recruitment processes, from identifying hiring needs and creating recruitment plans, to sourcing, screening, and interviewing candidates across various platforms such as LinkedIn, Jobstreet, Mynimo, and Indeed. I have conducted both behavioral and technical interviews, performed background checks, extended job offers, and ensured seamless onboarding. My experience also includes handling high-volume recruitment in the BPO industry, where I managed 60–80 interviews daily across multiple sites, using systems like Oracle HRMS and Taleo to maintain efficiency and accuracy.
Equally, I take pride in my expertise in Employee Relations, where I have handled a wide range of workplace cases with professionalism and fairness. I have drafted and monitored disciplinary actions, facilitated administrative hearings and investigations, and coordinated closely with legal counsel on sensitive cases, including qualified theft involving significant financial loss. I also managed exit processes—exit interviews, clearances, final pay, and quitclaims—ensuring compliance and a smooth transition for employees. Beyond disciplinary and compliance matters, I value supporting employees through coaching, grievance handling, and conflict resolution to foster a healthier workplace environment.
In addition to these core areas, I bring experience in HR policy development, compliance monitoring, contract management, employee database administration, and training and development initiatives. I have also contributed to drafting employee handbooks and implementing HR orientations. My exposure across corporate, language education, and BPO industries has equipped me with adaptability and versatility in handling diverse HR challenges. With strong interpersonal skills, attention to detail, and a results-driven approach, I am committed to supporting both organizational goals and employee growth.
