• Proficient in using CRM/SAP software and other relevant customer
service tools. Excel / Google Work space.
• Order fulfillment | Processing ticket request of clients, handling email, inbound and outbound call.
• Problem-solving and troubleshooting abilities to address customer
issues efficiently.
• Excellent interpersonal and communication skills for effective
interactions with customers.
• Patience and empathy to handle customer complaints professionally.
• Ability to work collaboratively with various internal departments.
Verified
