Customer Service and Event Coordination professional with expertise in CRM tools, scheduling management, and client engagement. With experience as a Customer Representative, Event Coordinator, and Administrative Support, I bring proven skills in handling diverse client concerns, managing faculty and event schedules, coordinating vendors, and delivering seamless guest experiences. Skilled in Microsoft Excel, Outlook, and digital reporting tools, I thrive in fast-paced environments while ensuring accuracy, organization, and positive customer relationships.

I am a customer-service and events professional who combines hands-on client care with strong operational skills. Drawing on roles as a Customer Representative, Event/Program Coordinator, I specialize in CRM management (Outlook, CRM tools), schedule and faculty attendance tracking, vendor coordination, travel booking and itineraries, and accurate real-time documentation using Microsoft Excel. I thrive in fast-paced environments multitasking across calls, bookings, on-site logistics, and content scheduling while maintaining confidentiality, attention to detail, and clear communication. I want to be known as a dependable, proactive problem-solver and the operational “glue” who turns complex logistics into seamless experiences that keep clients and teams satisfied.