My name is Jeraldine Doinog, and I currently serve as the Records Management Officer under the Internal Control Section of the Department of Human Settlements and Urban Development (DHSUD) – Calamba, Laguna.
In my role, I am responsible for communicating with clients regarding technical assistance, as well as reviewing and evaluating all incoming documents to ensure proper documentation and compliance. I spearheaded the creation and implementation of the HOACDD Query Tracker, a key process improvement initiative designed to enhance workflow efficiency and monitoring.
I actively monitor the performance of individual tasks, revise and improve our Standard Operating Procedures (SOPs), and ensure that the division's internal control systems are effectively maintained. I also provide essential support to the Legal Officer, assisting in various legal and administrative functions.
I am committed to promoting efficiency, transparency, and continuous improvement within the department.
