I have solid experience in phone support, email handling, web research, and data entry, primarily gained through my work with Concentrix and Eperformax. I’ve also provided support in the Health Care Industry, handling tasks such as patient coordination, claims processing, appointment setting, and medical data entry with accuracy and confidentiality.
I consistently handled over 100 customer interactions daily, assisting with data entry, transaction requests, account inquiries, and resolving claims or disputes efficiently and professionally.
I'm proficient in Microsoft Word, Excel, and Access, and I bring strong communication, interpersonal, and presentation skills to every task.
I work independently and take initiative to solve problems and deliver results without constant supervision. I'm seeking a long-term, stable position where I can contribute meaningfully and help grow your business. I'm reliable, detail-oriented, and committed to providing excellent support.