I am a dynamic and versatile professional with a strong background in email marketing, e-commerce management, customer support, and technical software applications. As an expert in Klaviyo and Mailchimp, I create and optimize targeted email campaigns that drive engagement, nurture leads, and increase sales conversions. Skilled in managing online stores across platforms such as eBay, Poshmark, Depop, Grailed, and Shopify, I specialize in product research, SEO optimization, and process automation to enhance efficiency and business growth. With proven experience in leading support teams, handling inbound calls, and providing exceptional customer service, I am dedicated to ensuring accuracy, professionalism, and client satisfaction. My technical expertise in AutoCAD and AutoDesk Inventor also allows me to contribute effectively to project-based and design-oriented tasks. I take pride in being a reliable, resourceful, and results-driven professional who delivers value through innovative, data-driven, and customer-focused solutions.
