Virtual Assistant | Admin Support | IT Support | Social Media Manager | Graphic Designer
Hi! I’m Drexel Jade Castillo, a Computer Science graduate and versatile professional offering Virtual Assistant, Administrative Support, IT Support, Social Media Management, and Graphic Design services. I help businesses stay organized, visible, and technically supported so they can focus on growth.
With experience as a Desktop Support Engineer, I provide technical troubleshooting, ticket management, system setup, and IT support, ensuring smooth daily operations and minimal downtime.
As a former business supervisor and manager, I managed operations, customer service, inventory, marketing strategies, and documentation—giving me strong administrative skills, data entry expertise, and organizational abilities.
Creatively, I specialize in:
Social Media Management (SMM): content creation, scheduling, and engagement
Graphic Design: Canva, Figma
Photo & Video Editing: CapCut, InShot
Motion Graphics & Promotional Content
I’ve also worked as a Content Moderator, ensuring compliance with community standards—demonstrating attention to detail and responsibility.
Tools I Use:
Slack | Trello | Asana | Notion | Google Workspace | Microsoft 365 | Meta Business Suite | Canva | Figma | CapCut | ChatGPT | Google Sheets | Excel
What I Bring to Your Business:
• Reliable IT & Technical Support
• Organized Administrative Assistance & Data Entry
• Strategic Social Media Growth & Digital Marketing
• High-Quality Visual & Multimedia Content
• Strong Communication & Leadership Skills
• Detail-Oriented & Results-Driven Mindset
I am proactive, reliable, and always eager to learn. If you’re looking for a Virtual Assistant, IT Support Specialist, or Social Media & Creative Expert who can handle tech, admin tasks, and creative work all in one — I’m ready to help your business grow.
