I am a dedicated professional with a robust background in social media management, content publishing, and virtual assistance. My skills include enhancing customer satisfaction and brand loyalty through effective social media supervision and customer support. I excel in publishing and optimizing content, significantly improving readability and visual appeal. I am proficient in various project management, e-commerce, and collaboration tools. I hold a Bachelor of Arts in Communication Arts and am pursuing a Master of Arts in Journalism from the University of the Philippines.