I am a motivated and customer-focused Virtual Assistant with over 8 years of combined experience in short-term rental management, sales, and customer service. I have successfully managed Airbnb and VRBO properties, handling bookings, guest communications, dynamic pricing strategies, and coordinating with cleaning and maintenance teams to ensure excellent guest experiences.
In addition, I bring strong sales and cold-calling experience, having worked as a sales executive and cold caller where I consistently generated leads, closed deals, and maintained high conversion rates. With a background in call center sales, I am skilled in handling objections, building rapport, and delivering outstanding customer support.
My expertise includes:
? Short-Term Rental & Airbnb/VRBO Management
? Guest Relations & Conflict Resolution
? Booking & Reservation Coordination
? Cold Calling & Lead Generation
? CRM & Booking Platform Management
? Sales & Customer Service
I am detail-oriented, organized, and goal-driven, with proven ability to increase bookings, optimize revenue, and enhance client satisfaction. I’m seeking a dynamic opportunity where I can apply my skills to help businesses grow and succeed.