Results-driven professional with over 9 years of experience in vendor management and process optimization and 5 years of experience in Customer Service. Demonstrated ability to manage complex scenarios involving vendor relationships, sales processes, and escalations while delivering exceptional back-end support. Skilled in identifying inefficiencies and implementing strategic improvements to enhance productivity and operational efficiency. Proven leader with a strong track record in mentoring new tea-----------mbers, fostering a collaborative environment, and driving organizational growth. Seeking a challenging role to utilize my expertise and leadership abilities for significant contributions.