Remote IT Support Specialist with hands-on experience providing technical
assistance and troubleshooting for internal teams. Skilled in diagnosing and
resolving PC, software, and connectivity issues from basic to advanced.
Experienced in administering and supporting communication platforms
such as RingCentral, Zoom, and SkySwitch, including account setup and
employee list management. Adept at working independently in a fully
remote environment, delivering reliable support across multiple tools and
systems. Known for strong problem-solving skills, attention to detail, and
the ability to keep teams running smoothly with minimal downtime.
