I’m a marketing graduate and customer support professional with experience in lead generation, and outreach. I focus on clear communication, timely responses, and organized documentation to maintain a smooth support workflow.
Previously, I worked in lead generation and outreach, where I built targeted lists and supported appointment setting. That experience strengthened my attention to detail, data handling.
What I do best:
- Handle customer tickets, exchanges, refunds, and reshipments using Gorgias
- Monitor return inventory and verify warehouse records through Haus
- Coordinate with teams via Slack to resolve issues quickly and accurately
- Maintain reports, documentation, and case tracking in Google Workspace
- Generate and organize targeted business leads using D7 Lead Finder
- Manage outreach campaigns and appointment setting through GoHighLevel and Calendly
- Follow structured SOPs to meet booking targets and service standards
I’ve worked in government marketing support, digital lead generation, and e-commerce customer operations. I bring accuracy, and clear communication to every role. If you need someone who can manage customers, support sales pipelines, and execute within systems, let’s keep in touch.
