In my role as an Administrative Assistant (Customer & Work Data Tracking), I applied critical thinking to efficiently manage and analyze customer data in Google Sheets, tracking work hours, pay, and orders with accuracy. I was adaptable to evolving customer needs, tailoring reports and providing actionable insights that supported timely decision-making. My eagerness to learn drove me to continually improve reporting processes and tools, which streamlined both data entry and analysis, increasing overall efficiency. As an Attendance Coordinator (Teacher Attendance & Payroll), I leveraged critical thinking to monitor and assess teacher attendance, identifying patterns and ensuring payroll accuracy. I was quick to adapt to various scheduling challenges, working closely with teachers to resolve attendance issues and maintain smooth operations. I consistently demonstrated a proactive approach in learning best practices and communicating effectively with HR and payroll teams, ensuring seamless, up-to-date records and swift resolution of discrepancies. My ability to think critically, adapt to changing environments, and constantly seek opportunities for improvement contributed to the success of both customer and teacher support functions.
