I am a hospitality professional with a Bachelor of Science in Hospitality Management from St. Michael’s College, Iligan City. My professional background has strengthened my administrative expertise, particularly in managing reservations, overseeing check-ins and check-outs, processing payments, preparing daily reports, and maintaining accurate records. I have effectively coordinated front desk operations while ensuring smooth communication between departments to support seamless guest experiences. Alongside these administrative responsibilities, I have developed excellent customer service skills through addressing inquiries, resolving concerns, and creating a welcoming environment for all guests. With strong organizational abilities, attention to detail, and adaptability, I am committed to delivering efficient administrative support and contributing to the overall success of hospitality operations.
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