Hi! I'm a highly motivated and detail-oriented remote professional with over 5 years of experience in customer support, data entry, digital marketing, and team leadership.
I started my career as a Chat Support Representative at Antasis (2018–2019), where I provided real-time support via live chat, email, and social media. I successfully handled technical, billing, and product inquiries while maintaining high customer satisfaction scores. I also processed data for mall rewards systems and consistently met accuracy and speed targets.
I was later promoted to Subject Matter Expert (SME) for a Food and Beverage campaign, where I conducted performance coaching, quality assurance checks, and handled escalations—working closely with clients to ensure smooth operations and campaign success.
Transitioning into marketing, I worked as a Marketing Executive, where I gained experience in:
Lead generation via LinkedIn and email
Managing and growing social media accounts (Facebook, Instagram, LinkedIn, TikTok, YouTube)
Creating and maintaining a marketing database
Sending out cold and follow-up emails
Supporting branding and online visibility strategies
I’m proficient in using tools like Google Workspace, CRM systems, and social media schedulers, and I’m quick to learn new platforms. I'm also highly adaptable and open to various roles, whether it's customer service, virtual assistance, or digital marketing.
If you're looking for someone reliable, organized, and proactive who can help grow your business and take care of your customers or leads, I’d love to work with you!
Let’s connect and see how I can help your business succeed. ?
