I am Mark Jayson Gonzales, a 21-year-old Electrical Engineering undergraduate from Davao City. I am a hardworking and motivated individual with one year of experience in a BPO company, where I handled billing concerns and technical support, developing strong communication, problem-solving, and customer service skills. I am eager to apply my academic knowledge and professional experience, learn new skills, and contribute positively to any team or organization. I am committed to giving my best in every task and continuously improving myself to achieve both personal and professional growth.
