Reliable and detail-oriented Virtual Assistant with a background in accounting, customer service, and digital marketing. I have hands-on experience in non-voice customer support (Zendesk, Freshdesk), e-commerce order handling (Shopify), and Meta Ads campaign launching, alongside formal training in bookkeeping and accounting systems (QuickBooks, Xero, Acumatica).
I'm known for being proactive, organized, and easy to communicate with. I ask questions when something's unclear instead of guessing, and I take ownership of my tasks. Comfortable using AI tools (ChatGPT, Claude, DeepL) to work faster and more accurately, including drafting multilingual customer replies.
Currently available for long-term VA roles (customer support, admin, data entry, billing/AP support) and open to full-time or part-time schedules depending on the client's needs.
