I’m a dedicated Customer Service Representative with a strong background in administrative support and one year of experience handling a U.S.-based healthcare account. I specialize in providing professional, empathetic, and efficient service through phone, chat, and email.In addition to resolving customer concerns, I’ve assisted with back-office tasks such as appointment scheduling, records management, and handling confidential information with care. I’m highly organized, detail-oriented, and thrive in fast-paced, remote work environments.I’m currently looking for opportunities where I can bring my strong communication skills, admin experience, and healthcare knowledge to support teams and deliver excellent service.