I bring over 11 years of experience in the IT industry, spanning multiple domains including IT support, help desk operations, cybersecurity, and project management. In my current role within a Managed Service Provider (MSP) environment, I lead client onboarding initiatives, ensuring seamless integration into our systems while driving improvements in security compliance through Microsoft Purview.
My technical expertise includes the deployment and management of the full Microsoft 365 suite, as well as hands-on experience with platforms such as ConnectWise, Kaseya, Proofpoint, and SentinelOne. I specialize in aligning technology solutions with business needs, optimizing operational workflows, and enhancing security posture across diverse client environments.