Results-driven Information Technology Senior Analyst with proven expertise in SAP ECC, S/4HANA, and Fiori security administration, specializing in business analysis, user access management, and management, and IT service management (i-----------, change, problem, and service request management). Recognized for streamlining processes, enhancing system security, and resolving complex technical issues. Skilled in system, server, and network administration, as well as PoS and CCTV systems support, with foundational networking knowledge and a strong commitment to optimizing workflows, ensuring compliance, and delivering high-quality technical support.
