Proactive and results-driven professional with extensive experience in customer service, digital marketing, and administrative support. I combine analytical accuracy with creative problem-solving, allowing me to deliver high-quality work across both operational and client-facing tasks.
Services I Offer
General Virtual Assistance: Email management, scheduling, data entry, reporting, file organization, SOP creation, and workflow optimization.
Loan Processing Support: Assisted with document review, client follow-ups, application checks, CRM updates, and coordination with loan officers.
Customer Service & Client Communication: Managing inquiries, resolving issues, and ensuring smooth communication across phone, chat, and email.
Digital Marketing Support: Social media scheduling, content uploading, caption writing, content repurposing, and simple campaign assistance.
Basic Graphic Design & Video Editing: Creating clean, simple visuals using Canva, editing short videos, trimming clips, adding text/graphics, and preparing content for social media.
Administrative & Operations Support: Project tracking, CRM upkeep, lead management, preparing documents, and supporting daily business operations.
I’m open to opportunities where I can contribute immediately and support teams in achieving their goals.
Let’s connect! I’d be glad to support your business.
