IT Support Specialist and System Administrator with experience in BPO/MSP-like environments, handling L1–L2 support, system monitoring, and Microsoft 365 administration. Skilled in troubleshooting Windows, network, and infrastructure issues while maintaining SLA-driven performance.
Also experienced in web development using JavaScript, React, Python/Django, PHP, and SQL, with API integration and basic automation. Background in multimedia tools such as Adobe Premiere Pro and After Effects for content creation. Adaptable, detail-oriented, and committed to continuous learning in fast-paced technical environments.
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