Detail-oriented and reliable Customer Service Associate with a strong focus on email communication and back-office operations. Experienced in handling customer inquiries, complaints, and requests with professionalism, accuracy, and a customer-first approach. Skilled in managing high volumes of email correspondence, ensuring timely resolutions while maintaining brand voice and service standards. Proficient in administrative support, data entry, order processing, ticket management, and documentation tasks. Adept at using CRM systems and productivity tools to streamline workflows and enhance customer satisfaction.
