Tech-savvy and customer-focused professional with solid experience in technical support, customer service, and administrative tasks. Skilled in troubleshooting software and hardware issues, handling customer inquiries via email, chat, and calls, and managing CRM systems and support tickets. Highly organized with strong communication skills, keen attention to detail, and the ability to work independently in a remote setup. Proficient in tools such as Salesforce, ConnectWise, Microsoft Office, and other support platforms. Committed to delivering efficient, reliable, and friendly service to help businesses grow and retain happy customers.
Verified
